Where possible we try to dispatch all items within 4 working days, but please allow 7 working days for personalised items, unless otherwise stated. Personalised China and Trays are manufactured from scratch and will take a few weeks.
If you have an urgent request please either ring the office: 01488 448 401 or e-mail us as we can often help.
As a small family-run business, we do not have our own delivery drivers and therefore rely on trusted third-party courier companies to deliver our orders.
Our Standard UK Delivery Charges (Typically 1-2 Working Days):
Orders up to £90.00 . . . . £5.50
Orders over £90.00 . . . . . £9.50
Orders of £250 or over . . . FREE
Guaranteed next working day delivery by 12pm for orders placed before 1pm Monday to Friday: £15.95
(Next Day delivery is not available for Trays, China Dishes, Photo Cut Outs or Silver Frame Engraving. These are made to order so we are unable to honour the guarantee).
Next day delivery is not available for Northern Ireland, Offshore or Highlands and Islands. If in doubt please contact us before placing your order.
International Delivery
Please add your item to the cart to obtain a price.
We currently use Parcelforce or DPD for our UK orders, and DHL for International.
Items sent by courier will require a signature on receipt. If you are out during the day please let us know where the parcel can be left to obtain a signature or can be left in a safe and dry place.
